It Was The Best of Times, It Was the Worst of Times Part II

I'd like to mention another young lady who works for Dick Blick Art Supplies. We were having an opening in our gallery and I needed to procure a wooden art stand.  When it arrived within three days of our show, it had a minor defect.  I called Blick and they FedEx'd a second one out in time at no charge and told me to keep the first one.  They also followed up with a replacement piece making the first one work properly.  Sound familiar? Again they did the right thing.

To be continue...